Frequently Asked Questions (FAQs)

Exact Addres at 2 Dahlia St. Almar Subdivision, Camarin, Caloocan City (North)

Rates and Booking1. What are the rates for renting Blue Aura's Hidden Paradise Resort?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏- 20-Hour Stay (3PM - 11AM or 12NN - 8AM): ₱15,000
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏- Nighttime (8 PM - 7 AM): ₱11,000
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏- Daytime (9 AM - 6 PM): ₱9,5002. How can I book the resort for my stay?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏You can book the resort by contacting us in advance. A 50% or ₱5,000 non-refundable reservation fee is required to confirm the booking, which will be deducted from the total rental fee. Your booking is confirmed once the payment is received.3. What are the payment terms for booking the resort?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏venue rental fee and the ₱2,500 security deposit must be paid via bank transfer, GCash, or Maya. Proof of payment must be sent to the resort’s official Facebook page. The security deposit will be collected upon check-in and will be returned after your stay, assuming no damage or extra cleaning is required.4. What is the resort's cancellation policy?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The ͏͏͏͏͏͏ ͏͏͏͏͏͏50% or ₱5,000 reservation fee is non-refundable. Any changes or cancellations should be communicated in advance, but the reservation fee will not be refunded if canceled.---Facilities and Event Setup5. What facilities are available at Blue Aura's Hidden Paradise Resort?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The resort includes ͏͏͏͏͏͏ ͏͏͏͏͏͏unlimited pool use, 2 air-conditioned rooms, 3 bathrooms, a rooftop for events, and a kitchen with a refrigerator. Additional amenities like Wi-Fi, a PlayStation4, and videoke are also available for guest enjoyment.6. Can I rent the resort for events, and is there any special event setup available?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Yes, the resort is available for events, and you can use the rooftop for gatherings. Tables and chairs are available here, consisting of 2 long tables and 16-20 chairs. You can bring in your own decorations, but all decorations must be placed in designated areas, and using materials like tape or nails on walls is prohibited. Table and chair rentals are also available if you require more than what is provided.---Perks and Special Features7. Are there any perks for staying at the resort?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Guests can enjoy ͏͏͏͏͏͏ ͏͏͏͏͏͏free Wi-Fi, free use of two foldable tables, YouTube Premium for videoke, and access to Netflix & Disney+. There’s also a PlayStation 4 and TV available for entertainment.---Pets8. Are pets allowed?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Yes, pets are allowed at the resort, but they must wear a diaper at all times. Pets are not allowed in the pool, second-floor rooms or on beds. Guests are responsible for their pets during their stay.---Smoking and Alcohol9. Is smoking allowed?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Smoking is permitted in designated outdoor areas only. It is strictly prohibited inside rooms and near the pool area.10. Can I bring my own food and beverages?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Guests may bring their own food and drinks, but the resort does not provide food or beverages. The resort encourages responsible use of the kitchen facilities, and no food or drinks are allowed near the pool.---Pool Rules and General Policies11. What are the pool rules?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏For safety, there is ͏͏͏͏͏͏ ͏͏͏͏͏͏no diving, running, or rough play allowed. Children under 14 must always be accompanied by an adult in the pool. Shower before entering the pool, and no glass containers or food are permitted.12. What are the rules and regulations guests need to follow?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Guests must conduct themselves respectfully, clean up after themselves, and avoid causing excessive mess. Any damages, misconduct, or violation of rules will result in fees for repairs or cleaning. Smoking and alcohol are restricted to specific areas. Guests must also conserve energy and water during their stay.13. Are there any restrictions on noise levels during my stay?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Yes, the resort follows strict noise regulations. Loud music and shouting are prohibited after 10 PM. Any use of sound equipment must be limited to 3 hours and end by 9:30 PM.---Catering, Cleaning, and Extra Services14. What are the catering and event guidelines?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏There are no ͏͏͏͏͏͏ ͏͏͏͏͏͏corkage fees for catering services, but guests must ensure that backdrops are cleaned and removed after the event. Dishwashing is prohibited due to water limitations. The kitchen is provided for use, but guests must clean it afterward.15. Does the resort charge a corkage fee for photobooths or food carts?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏- Photobooths do not have a corkage fee.
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏- For ͏͏͏͏͏͏ ͏͏͏͏͏͏food carts, we only allow our in-house food cart. You may inquire here in Blue Aura's Foodcart, Table and Chairs Rentals . Any other food carts or booths you wish to bring in will be subject to approval and may incur additional fees.16. What is the resort's policy on cleaning and maintaining cleanliness?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Guests are expected to maintain the cleanliness of the venue. A ₱1,000 cleaning fee applies if excessive cleaning is required. Confetti or similar items are not allowed without prior approval.17. Can I cook during my stay?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Yes, you can use the ͏͏͏͏͏͏ ͏͏͏͏͏͏kitchen. The griller is free to use, but a gas stove is not included. Any use of the kitchen beyond the basic facilities will require a fee for gas consumption.18. Is there a fee for extra services, like renting additional items or bringing in special equipment?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Yes, there are additional fees for items such as extra bed mattresses (free), lights and sounds corkage (₱2,000), extended hours (₱750 per hour), and tents for events.---Security and Caretaker Responsibilities19. What is the responsibility of the caretaker?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The ͏͏͏͏͏͏ ͏͏͏͏͏͏caretaker is available to assist with resort-related issues and ensure that the premises remain secure. However, the caretaker is not a personal helper and should not be expected to perform tasks outside of their duties.---Capacity and Sleeping Arrangements20. What is the resort's capacity?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The resort can comfortably accommodate 16-20 people for sleeping. Additional guests for events are allowed but must be declared in advance.21. What happens if we exceed the resort's sleeping capacity?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏The resort can comfortably accommodate 16-20 people for sleeping. For events, the resort can accommodate 40-50 people. Additional guests for events are allowed but must be declared in advance.---What to Bring22. What should I bring with me?
͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏ ͏͏͏͏͏͏Guests should bring towels, toiletries, blankets, and personal items. The resort does not provide towels but offers extra mattresses at no charge.